• Houdini Provisioning Instructions
  • This phone uses the Motorola B cable. Remove the plastic cover on the bottom of the phone to attach the cable.
  • If the phone is not dialing remove the battery and replace.

• Pre-Provisioning Instructions:
   
  • Press green talk button to bring up Dial pad.
  • Enter ##3424# and you will see DM Command Service. Phone is now in DIAG mode
  • Load Drivers if prompted, files can be found in Downloads section of the helpdesk.

• Additional Issues
  • Always make sure the drivers for the handset have been installed correctly.
  • If your handset is not being detected view the most common issues below
    • Damaged data port on the handset itself. Check for water damage or damage to the data port on the handset.
    • USB driver conflict (Most Common) Download and install the drivers we supply on our website. Houdini is fully compatible with Windows XP,Vista.
    • Handset has not been added to the Houdini database.
    • Net 2.0 framework is needed to run Houdini. Download from the support tab on our site.

   

Alltel manual programming:

• Follow Troubleshooting below before provisioning this handset.Once troubleshooting is completed, Start Houdini as normal and run through as normal
• After provisioning with Houdini, manually restart the phone (Remove and replace the battery)
• Press the green talk symbol to get to the dial pad. Enter ##000000 and then press "Talk"
• Highlight the MDN and click Edit at the bottom left of the screen. Click "ok" when complete.
• Highlight the MSID/MIN and click Edit at the bottom left of the screen. Click "ok" when complete.
• Next click on the MSID field and hit edit. Enter the MIN/MSID and hit "ok'.
• Tap "ok" at the top right of the screen. Click ok to update the items. Click ok the reset the device.
• Unplug the Device and the phone programming is complete.

If issues connecting with Youtube occurs after a data flash and data is functioning properly, please follow the steps below:

• ##3282# > Advance > RTSP/HTTP Setting
• Above method was tested changing All IP's to 0.0.0.0 , and all Ports to 0