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  Houdini Provisioning Instructions
  • This phone uses the MTC cable. Remove the plastic cover on the bottom of the phone to attach the cable.
  • If the phone is not dialing remove the battery and replace.

• Set Phone In DIAG mode before Provisioning.
  
  • Press green talk button to bring up Dial pad.
  • Enter ##3424 call then you will see the DM Command Service screen and the phone is now in DIAG mode. 
  • Load Drivers if prompted, files can be found in Downloads section of the helpdesk.
  • Be sure 4G is disabled on the device to prevent data issues.

• Additional Issues
  • Always make sure the drivers for the handset have been installed correctly.
  • If your handset is not being detected view the most common issues below
    • Damaged data port on the handset itself. Check for water damage or damage to the data port on the handset.
    • USB driver conflict (Most Common) Download and install the drivers we supply on our website. Houdini is fully compatible with Windows XP,Vista.
    • Handset has not been added to the Houdini database.
    • Net 2.0 framework is needed to run Houdini. Download from the support tab on our site.

 Manual programming:

• After provisioning with Houdini, manually restart the phone (Remove and replace the battery)
• Press the green talk symbol to get to the dial pad. Enter ##778 Call
• Tap the keypad icon at the bottom of the screen to display the keypad and Enter 000000 or 468346
• Select NAM Settings
• Click on Mobile Directory Number and then edit at the bottom left of the screen. Enter the MDN and hit ok.
• Next click on the MSID field and hit edit. Enter the MIN/MSID and hit "ok'.
• Press Menu followed by Commit Modifications to save information and allot handset to reset.
• Unplug the Device and the phone programming is complete.

If issues connecting with Youtube occurs after a data flash and data is functioning properly, please follow the steps below:

• ##3282# > Advance > RTSP/HTTP Setting
• Above method was tested changing All IP's to  0.0.0.0  , and all Ports to 0