• Houdini Provisioning Instructions
  • This phone uses the Motorola B cable. Remove the plastic cover on the bottom of the phone to attach the cable.
  • If the phone is not dialing remove the battery and replace.

• Set Phone In DIAG mode before Provisioning.
  • (For Verizon)
  • Press green talk button to bring up Dial pad.
  • Enter ##3424 then press "Green Talk Button" on the bottom left of the phone and press "Start"
    

• Additional Issues
  • Always make sure the drivers for the handset have been installed correctly.
  • If your handset is not being detected view the most common issues below
    • Damaged data port on the handset itself. Check for water damage or damage to the data port on the handset.
    • USB driver conflict (Most Common) Download and install the drivers we supply on our website. Houdini is fully compatible with Windows XP,Vista.
    • Handset has not been added to the Houdini database.
    • Net 2.0 framework is needed to run Houdini. Download from the support tab on our site.

 Verizon manual programming:

• Follow Troubleshooting below before provisioning this handset.Once troubleshooting is completed, Start Houdini as normal and run through as normal
• After provisioning with Houdini, manually restart the phone (Remove and replace the battery)
• Press the green talk symbol to get to the dial pad. Enter ##778 then press "Talk"
• Tap the keypad icon at the bottom of the screen to display the keypad and Enter 000000
• Click on the Dropdown list starting with Display and select NAM Settings
• Click on Mobile Directory Number and then edit at the bottom left of the screen. Enter the MDN and hit ok.
• Next click on the MSID field and hit edit. Enter the MIN/MSID and hit "ok'.
• Tap "ok" at the top right of the screen. Click ok to update the items. Click ok the reset the device.
• Unplug the Device and the phone programming is complete.