<<HTC

Verizon/Alltel manual programming:

• Follow Troubleshooting below before provisioning this handset.
• Once troubleshooting is completed, Start Houdini as normal and run through as normal.
• After provisioning with Houdini, manually restart the phone (Remove and replace the battery)
• Press the green talk symbol to get to the dial pad. Enter ##778 then press the green "Talk button"
• Enter 000000 for SPC Lock
• Select "View Info" on bottom left and select NAM Settings
• Click on Mobile Directory Number and then "Menu > Edit" at the bottom right of the screen and enter the MDN.
• Next click on the MSID field and hit "Menu > Edit" at the bottom right of the screen. and enter the MIN/MSID.
• Select "View Info" bottom left and choose HomeSID/NID to verify that it is correct for you location. Select "Menu > Edit" to modify if needed.
• Press "Center Button" on the Device to reset and the phone programming is complete.

Troubleshooting:

• Houdini Provisioning Instructions

  • This phone uses the Motorola B cable. Remove the plastic cover on the bottom of the phone to attach the cable.
  • If the phone is not dialing remove the battery and replace.

• Set Phone In DIAG mode before Provisioning.

  • (For Verizon)
  • Press green talk button to bring up Dial pad.
  • Enter ##3424 then press "Green Talk Button" on the bottom left of the phone.
  • Load Drivers if prompted, files can be found in Downloads section of the helpdesk.

• Additional Issues

  • Always make sure the drivers for the handset have been installed correctly.
  • If your handset is not being detected view the most common issues below
    • Damaged data port on the handset itself. Check for water damage or damage to the data port on the handset.
    • USB driver conflict (Most Common) Download and install the drivers we supply on our website. Houdini is fully compatible with Windows XP,Vista.
    • Handset has not been added to the Houdini database.
    • Net 2.0 framework is needed to run Houdini. Download from the support tab on our site.

For more Support please email support@houdinisoft.com . Please include your contact information with a full description of your issue. Thank you

Houdini Support